Update on 12-19-20:
We have been back open and working hard to catch up on appointments but the spread of covid in this community is very high right now. We have chosen to adopt different hours for the next few months to help with staffing difficulties due to the virus. We will be open 8:00 am-5:00 pm M-F and open 8:00 am-2:00 pm on Saturdays. Thank you for your understanding during this challenging time.
Update on 11-16-2020:
Important notice regarding our clinic and Covid-19:
Unfortunately, despite our care and precautions, we have not escaped the spread of Covid-19.
We have had one staff member become ill and consequently the rest of us must be quarantined. The clinic is only open now for medication pickups.
If you have an appointment in the next week then you will be contacted about rescheduling.
We are sorry for the inconvenience this causes but the health of our staff and clients is of utmost importance to us.
If you have urgent needs please contact another vet clinic for assistance.
Thank you for your understanding.
Update on 7-6-2020:
Starting 7/13/2020, we will start back with boarding but on a much smaller scale.
We are limiting the number of pets we are boarding, so availability will be affected. Please call, well in advance of the dates you need to board, to see if a space is available.
We have been forced to limit boarding for multiple reasons; but mostly because our staff is already working at full capacity performing curbside service. We want your pets' boarding experience with us to be as pleasant as possible.
We apologize in advance for any pets we cannot accommodate and for any inconvenience this may cause but we are doing our best during these trying times.
Update on 4-29-2020:
Great news! Governor DeWine has established some guidelines for resuming elective surgeries and wellness appointments. A few things for our Oates Vet Family to know:
1) We have continued examining sick patients during the crisis, and this will continue to be a priority for us.
2) You can call to schedule elective surgeries but be aware that we are already booking out several weeks.
3) You can call to schedule wellness appointments but these also may be booked out several weeks. 4) Established groom clients may call in to be placed on a waiting list. We have not been given the "go ahead" for grooms yet but when we do we will be using our waiting list first. 5) We will stay on our reduced Covid-19 hours M-F 9-5 and Sat 9-12. 6) We will continue to have "Curbside Service", and no owners will be allowed in the hospital (with the exception of end of life issues).
Please be patient with us during this time. We will need to catch up on all the cancelled procedures from the past month in addition to all the "new" ones. If you have questions feel free to call us.
The Staff of Oates Vet Clinic
Information regarding Covid-19 in animals: 4/8/20
Two dogs, one domestic cat and now a tiger at the Bronx Zoo have tested positive for Covid 19. The dogs did not appear to show clinical signs but the domestic cat (in Belgium) had respiratory and GI symptoms. The tiger and about 6 other large zoo cats were also clinical with respiratory symptoms. This situation is evolving but at this point the primary concern is for human health. We will continue to update you as we know more.
The best course of action at this time is to treat your pets just like you would another family member. Always wash your hands well and if you become ill, isolate yourself away from your pets if possible. If you are the only care giver, do not kiss or hug your pet while self-isolating, and always wash your hands well so as not to transmit the virus.
Latest update: 3/26/20 11:10 am
Oates Vet Clinic new hours: Starting 3/24/20
M-F 9:00 am-5:00 pm
Sat 9:00 am-12:00 pm
We are still available for emergencies. Just call the clinic number at (419) 673-0473.
* We have made some major modifications due to the Covid-19 pandemic. Clients still make appointments and drug/food orders but when they arrive at the clinic, they should call us. A staff member will take their pet or assist them, and all communication will be done over the phone. Clients are not allowed in the clinic. (End of life issues are handled differently and will be handled on a case-by-case basis.)
We have stopped all "Wellness Appointments" (with the exception of kitty and puppy vacs). If you are not sure if your appointment is "medically necessary" please call us.
We will also not be doing any grooming or boarding for now.
Another reminder about Covid-19: Pets do not appear to become sick with the virus but can be contaminated by one family member and can transfer it to another family member. Please refrain from kissing and petting your pet unless you are healthy. Once one family member exhibits illness of any kind, please self isolate and limit contact with the pets. Always wash your hands well after any pet contact and especially before eating.
If you live alone, go ahead now and contact someone to care for your pet in case you become ill. Otherwise, all pets from Covid-19 homes should be quarantined along with the humans.
If you have any questions please call us or add a question here.
Thank you for your understanding and please stay safe out there.
Oates Vet Clinic Doctors & Staff
Written 3-16-2020 7:30pm
Dear Oates Vet Family,
As you all know from news reports, the Covid-19 situation is getting serious. If we are to learn from the situation in previous countries, we must isolate and practice “social distancing” to slow the spread of the virus in an attempt to help the most vulnerable of our human population.
At this time, our focus is on human health as no dogs or cats have become clinically ill from this disease.
The recommendation by the CDC is to limit groups of humans to less than ten. Veterinary clinics have been asked to limit non-essential appointments and surgical procedures. This is to protect our clients, our staff and also to limit the use of PPEs (Personal Protective Equipment) that might be needed by the human medical field.
We apologize for any inconvenience that this may present but this is the right decision and is necessary to slow the spread of this novel coronavirus.
We will continue (at this time) to be open to receive medically essential appointments and surgeries but will not be able to do routine procedures that are not essential. Each situation may be different so don’t hesitate to contact us to discuss the situation. For example, an annual wellness exam for a dog or cat that does not leave the home can easily be delayed while a puppy getting their puppy series vaccinations is medically essential to get their immunity established. All grooms will be cancelled unless they are judged to be medically necessary.
Any appointments we do see are also being handled a bit cautiously. We ask that if you are experiencing any flu-like symptoms please ask a healthy family member to bring the pet in. If the pet is from a Covid-19 household you must call us ahead of time to make arrangements. We must contact the state veterinarian to consult on the case.
Any pets in Covid-19 households must be quarantined in your household. The pets are not expected to become sick but we do not know if they can be carriers of the disease at this time. If you are sick at all, do not kiss your pet or hold them close to your face where they could get contaminated easily.
At this time we will maintain our regular clinic hours. We will continue to fill medications and food orders at this time. Feel free to call us with any questions that you may have. Our website, oatesvet.com, is continually being updated as well as our facebook page.
We want all of you to be safe. Thank you for your patience during this chaotic time.
The Doctors and Staff of Oates Vet Clinic
Additional Resource: https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687